Policies

Important Links

Cargo Claim Form:

The Cargo Claim form is to be used when claiming for goods which have been lost or damaged in Transit. Before filling out this form please refer to the other links below to ensure that your claim is justified. It is important that you provide as much detail as regarding the loss or damage of products to ensure that the insurer can adequately evaluate your claim.

Cargo Single Transit Inland Policy

The following link outlines general information and the terms and condition of the included insurance policy. This includes your duty of disclosure related to claim as well as the dispute resolution process. Before submitting a claim it is vital that you have read through your policy to ensure that your claim is warranted and to make sure that you have the necessary details to submit. The policy link also provides some information about QBE (the insurer) should you have any interest.

The following link outlines general information and the terms and condition of the included insurance policy. This includes your duty of disclosure related to claim as well as the dispute resolution process. Before submitting a claim it is vital that you have read through your policy to ensure that your claim is warranted and to make sure that you have the necessary details to submit. The policy link also provides some information about QBE (the insurer) should you have any interest.

Financial Services Guide

This financial services guide contains important information that is designed to assist you in your decision on whether you wish to utilise our service. It provides information about the services we offer you, how we are paid and our internal and external disputes resolution procedures and how you can access them. If you are looking for further information then feel free to reach out to us directly via our contact form.

Prohibited/ Restricted Cargo

This link outlines the cargo that is prohibited from cover. There are certain items that are deemed risky from an insurance perspective and thus your cover will not include these. These include things from flammable material, explosives and gases to collectables, irreplaceable items and currency. It is important that you understand what you are covered for transporting before submitting a claim.

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